Return / Refund Policy
Let us know – email us at firstname.lastname@example.org
Refunds for products will be provided for the following:
- Defective or damaged parts – proof of defect / damage must be provided via email with pictures and explanation
- Customer remorse – must be unused and in original packaging
Products will be inspected for use / damage / defects and refund for item will be processed within 14 calendar days of receipt of returned product. We do not charge a restocking fee.
- Defective or damaged products will qualify for refund of shipping fees that were charged in addition to product purchase.
- Original shipping fees will be refunded for defective or damaged products, in addition to cost of product, within 14 calendar days of receipt of returned product
Return instructions – Within 14 calendar days of receipt of product:
- Customer is responsible for obtaining shipping label and ensuring carrier has product
- Customer is responsible for return shipping charges
- Email us the carrier and return tracking number
Refunded amounts will be processed through the same form of payment used to make the original purchase.
We do not accept the return of used products.